| |
Systems Features |
| |
What should I do if I don´t want to receive more e-mails from FindaForwarder.com? |
|
| |
The e-mail reception is completely optional. However, it is highly recommended to receive it because they contain important information about the service. To edit the reception, you must enter (after logged in) to "My Settings" and then to "Mail Preferences." |
|
| |
How do I know when I get a quote request? |
|
| |
Each request made will come to the email address that you enter on your account
|
|
| |
How do I register as an Importer/Exporter? |
|
| |
To enter a quote request you must be registered as an Importer /Exporter. To do this, just click on the "Register" button in the Home top menu and then complete the registration form. (Fields marked with "*" are mandatory.) After completing the registration form, you will receive a confirmation e-mail to activate your account. Just click the link to continue. |
|
| |
Can I communicate by email with the companies on FindaForwarder.com? |
|
| |
Once registered, the system provides a messaging system, so you can send messages to the companies you want to contact to. |
|
| |
Do I have a record of my previous transactions? |
|
| |
Yes, FindaForwarder.com keeps track of your transactions in your account. You can also choose to receive email alerts for new messages, new quotes and agreements. |
|
| |
What should I do if I forget my password? |
|
| |
In the top right of the screen, you will find a "forgot password?" link. Click there and follow the instructions. |
|
| |
What if I have too much space in a container? |
|
| |
FindaForwarder.com has a unique web service that allows you send and receive requests to Coloaders. You always win, maximizing your container, without losing money. |
|
| |
If I want to have a provider’s contact list, can I have it in my account? |
|
| |
Yes, FindaForwarder.com allows you to access to your provider’s contact list to manage your business in one place. Just login in and enter "providers" and "add new provider". |
|
| |
As soon as the quote I´ve sent to an Importer/Exporter is accepted and after I receive his contact info, can I reject him? |
|
| |
Yes you can, as it is possible that your company has had problems with this contact in previous transactions or for any other reason. You must enter to "quote accepted details" and then have the option to classify or reject the applicant. |
|
| |
Does the Forwarder is anonymous at every moment? |
|
| |
No, the Forwarder is disclosed only when the importer accepts the quote. Until then, only know from him, his username. |
|
| |
Is the Importer / Exporter public or anonymous during the quote request process? |
|
| |
It's anonymous. Neither the username is shown in this case. Just when the quote is accepted, the Forwarder receives the data. |
|
| |
General Info |
| |
What are Incoterms? |
|
| |
Incoterms (International Commercial Terms) are a set of simple three letter codes which represent the different ways international shipments may be organized. They allow sellers and buyers from different cultures and legal systems to decide at what point the ownership and paying for freight, insurance and customs costs transfer from one to the other. |
|
| |
How can I know what type of container do I need? |
|
| |
See our technical chart of shipping and air containers here. |
|
| |
How do I know if FindaForwarder.com already operates in my country? |
|
| |
Check out the Forwarders list and see if there is already a forwarder operating in your country through the system. If the Forwarder which your company actually operates is not on the list, invite him to participate in this new experience! |
|
| |
In FindaForwarder.com, are there registered companies located in different countries? |
|
| |
Yes, registered companies are in different regions of the world focused mainly in Latin America. |
|
| |
Does this service take over all procedures? |
|
| |
No, the required procedures must be conducted with the selected operator. |
|
| |
Customs procedures are referred to the service? |
|
| |
No, customs procedures must be made by a licensed customs broker. |
|
| |
Who do I have to pay for the freight I apply? |
|
| |
You must arrange payments with the company that makes the freight. |
|
| |
I want to advertise my company in FindaForwarder.com. What should I do? |
|
| |
FindaForwarder.com has several advertising options, see all of them here. |
|
| |
I didn´t find the question I was looking for, how do I contact FindaForwarder.com? |
|
| |
|
|
| |
Confidentiality and Benefits |
| |
Is the site designed for the Importer / Exporter or for the Forwarder? |
|
| |
The site is designed and intended for Importers and Exporters. For the Forwarders is a business. |
|
| |
What benefits can I get as an Importer/Exporter of the site? |
|
| |
You can get real prices, save time and money, compare different quotes, all without revealing your identity. Check out more advantages here. |
|
| |
What benefits I can get as Forwarder of the site? |
|
| |
You can increase your customers, reduce operational costs and increase productivity. Check out more advantages here. |
|